Shipping Policy
Shipping Policy
Padel Tee is a brand operated by Fellmont Holdings LLC. We are committed to delivering your order in a transparent and reliable way.
By placing an order on our website, you agree to the terms outlined in this Shipping Policy.
- Order Processing
All products sold on Padel Tee are made to order. This means that each item is produced specifically for you after your purchase is completed.
Processing time typically takes between 2 to 5 business days. During high demand periods, processing times may be extended.
Orders are not shipped on weekends or public holidays.
- Shipping Times
Shipping times vary depending on your location:
- United States: 5 to 10 business days
- International: 7 to 20 business days
These are estimated delivery times and may vary due to external factors such as carrier delays, customs processing, or logistical disruptions.
- Shipping Costs
Shipping costs are calculated at checkout based on your location and the products selected.
We reserve the right to modify shipping rates at any time without prior notice.
- Order Tracking
Once your order has been shipped, you will receive an email with tracking information.
It is the customer’s responsibility to monitor the tracking status and ensure availability for delivery.
- Incorrect Address
Customers are responsible for providing accurate and complete shipping information.
If an incorrect or incomplete address is provided, and the order is returned or lost, Padel Tee is not responsible.
Reshipping may require an additional payment.
- Lost or Delayed Packages
Padel Tee is not responsible for delays caused by shipping carriers, customs, or external circumstances.
If your package appears lost, please contact the carrier directly using your tracking number.
We will assist when possible, but we do not guarantee replacements or refunds for carrier-related issues.
- Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees.
These charges are the responsibility of the customer and are not included in our product or shipping prices.
Padel Tee is not responsible for delays caused by customs.
- Delivery Issues
If a package is marked as delivered but not received, the customer must contact the carrier directly.
Padel Tee does not take responsibility for stolen packages or delivery issues after confirmation of delivery.
- Split Shipments
In some cases, orders may be shipped in multiple packages depending on product availability and fulfillment locations.
You may receive separate tracking numbers for each shipment.
- Contact
If you have any questions regarding your order, please contact us at:
Email: contact@padeltee.com
