Shipping Policy

At Padel Tee, each product is made to order. Because of this, we have a strict returns and refund policy.

1. No Returns or Exchanges

We do not accept returns or exchanges for:

– Incorrect size selection
– Change of mind
– Preference-related issues

Please review product descriptions and size guides carefully before placing your order.

2. Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, we will gladly offer a replacement or refund.

To be eligible, you must:

– Contact us within 7 days of receiving your order
– Provide clear photos showing the issue

3. Resolution Process

Once your request is reviewed and approved, we will either:

– Send a replacement at no additional cost, or
– Issue a refund to your original payment method

4. Non-Returnable Items

Due to the custom production process, all items are considered non-returnable unless they meet the conditions stated above.

5. Lost Packages

We are not responsible for packages lost due to incorrect shipping information provided by the customer.

6. Contact

For any issues, please contact us at:

contact@padeltee.com

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